Question 1

Is each hospital's data completely private and isolated?

Accepted Answer

Yes. AxonX Medtech uses multi-tenant architecture with complete data isolation. Each hospital's patient records, billing, staff information, and configurations are entirely separate. Privacy is enforced at the database level — not just the application layer.

Question 2

Can I restrict what each staff member can see and do?

Accepted Answer

Absolutely. AxonX Medtech uses strict role-based access control (RBAC). A Receptionist cannot view billing reports. A Doctor cannot access pharmacy stock. Each role has a dedicated dashboard with only the relevant features. Custom roles can also be configured.

Question 3

Does AxonX Medtech work on tablets and mobile devices?

Accepted Answer

AxonX Medtech is a web-based platform that runs in any modern browser — Chrome, Edge, Firefox, Safari. It's fully responsive and optimized for desktops, laptops, and tablets. No app installation is needed at your hospital.

Question 4

Is the pharmacy module included in the standard package?

Accepted Answer

Yes. Complete pharmacy management — medicine database, stock tracking, purchase entry with batch and expiry data, low-stock alerts, POS billing counter, supplier management, and prescription dispensing — is included in every AxonX Medtech plan.

Question 5

How quickly can we go live?

Accepted Answer

Most hospitals go live within 72 hours of signing up. This includes department configuration, staff account creation, role-based training, and initial data setup. We provide dedicated onboarding support to ensure a smooth transition.

Question 6

What kind of reports can the admin generate?

Accepted Answer

Hospital administrators can generate 7 comprehensive report types: Revenue Report, OPD Report, IPD Report, Pharmacy Sales Report, Outstanding Payments Report, Stock Report, and Expiry Report. All reports support date range filtering, export to PDF/Excel, and scheduled delivery.

Question 7

Is patient data secure and compliant?

Accepted Answer

Security is foundational, not an add-on. AxonX Medtech uses AES-256 encryption, TLS 1.3, JWT authentication with automatic session expiry, BCrypt password hashing, role-based access enforcement, complete audit logging, and multi-tenant data isolation. We follow industry best practices and are actively working toward formal certifications.

Question 8

Do I need to install any software or maintain servers?

Accepted Answer

No. AxonX Medtech is entirely cloud-based. Your staff accesses it through a web browser. No installation, no servers to maintain, no IT infrastructure required at your hospital. We handle all updates, backups, and security patches automatically.

Frequently asked questions

Frequently Asked Questions

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